I compare maintenance plans, generated orders and completion history with the work technicians actually perform. This exposes obsolete intervals, wrong triggers and recurring cancellations before they distort workload and compliance figures.
I trace important figures through joins, filters, status rules and calculated fields, then validate the result with report users. The goal is one agreed definition that can be tested against representative records.
I identify where each rule runs, which business decision it supports and what depends on it. Useful custom logic becomes documented, testable and safer to change instead of remaining tribal knowledge.
I follow representative records across EAM and connected systems to separate usability or training issues from mapping, timing and validation failures. That keeps the improvement focused on the real cause.