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Services

Services for EAM, interfaces and applied AI

Start with the issue in front of you: an EAM problem, an unreliable interface, weak data, an AI/ML use case, a manual workflow or a gap in a partner team.

Service pillars

Seven focused engagements

Each route has a different job: EAM diagnosis or implementation, interface reliability, data and AI readiness, a tested AI/ML pilot, a focused work app or specialist partner delivery.

EAM dashboard and API-style operational system illustration
Diagnostic

EAM Quick Audit

A focused review of your HxGN EAM / Octave Attune EAM environment, work order logic, data quality, reports, interfaces and daily bottlenecks.

Call when You are not sure where the bottleneck is.
What I do I review EAM processes, reports, data samples, work order logic and interface handovers with operational and technical owners.
You receive Evidence-backed findings, data and process gaps, and a prioritised action plan with improvement candidates.
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Operational workflow automation with office systems and documents
Implementation

EAM Implementation Sprint

A targeted implementation sprint for one defined EAM improvement around SQL, FlexSQL, JavaScript, APIs, reports, interface logic or workflow automation.

Call when You already know what needs to be changed.
What I do I implement or adjust one agreed EAM change, test representative cases and document the logic and handover.
You receive Tested change, versioned code or configuration record, test results, deployment and recovery notes, and any remaining release conditions.
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API and operational system data-flow illustration
Reliability

Interface Engineering Sprint

Stabilise one unreliable data flow or build a defined new integration, with explicit mapping, timing, exception handling and ownership.

Call when An existing flow needs repeated corrections, or a new connection needs clear rules and reliable processing.
What I do I agree the source-to-target flow and acceptance cases, investigate existing failures where relevant, and deliver the agreed specification or tested implementation.
You receive Data-flow and mapping definition, acceptance cases, findings for an existing flow, and the agreed specification or tested change with handover notes.
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Pilot dashboard and structured operational data quality visual
Data foundation

Data Quality & AI Readiness

Determine whether your operational data and workflow are ready for reliable reporting, analytics or a focused AI/ML use case—independently of EAM.

Call when Reports or master data cannot be trusted, or the data needed for an analytics or AI/ML use case is unclear.
What I do I trace data definitions, creation and use, test representative records, identify quality and ownership gaps and prioritise the corrections that matter to the chosen workflow.
You receive Evidence-backed quality findings, agreed data definitions, a prioritised correction plan and, where relevant, readiness and evaluation criteria for an AI/ML pilot.
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Specialist validating machine-learning results, operational data and document workflows
Applied AI/ML

Applied AI/ML Pilot

Turn one defined AI/ML opportunity into a tested pilot with representative data, measurable evaluation, human guardrails and a credible integration path.

Call when A specific AI/ML use case needs to be proven against real data and daily work.
What I do I define the decision and baseline, prepare representative cases, build or coordinate a focused prototype, evaluate results and document guardrails, limitations and the path into the existing workflow.
You receive Working pilot, representative test set, evaluation results, documented failure modes, guardrails, integration recommendation and a clear decision to harden, integrate or stop.
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Operational dashboard, mobile devices and workflow automation visual
Workflow

Work Apps & Workflow Automation

Focused work apps and automations for teams using Microsoft 365, Google Workspace, APIs, documents and existing enterprise systems—with or without EAM.

Call when Manual office workflows slow work down, or a defined operational process needs a lightweight tool without replacing the core system.
What I do I design and build a contained workflow pilot around your existing systems, then test it with daily users and document controls, ownership and the next decision.
You receive Usable workflow pilot, user test results, documented permissions and controls, handover notes and a recommendation for production work or stopping.
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Industrial and operational sectors connected in a delivery model visual
Partner delivery

Partner Support

Specialist delivery support for EAM, ERP, integration, data and automation partners who need hands-on depth in EAM, interfaces or applied AI/ML.

Call when You are a partner and need specialist capacity.
What I do I fit into the partner's delivery model as a visible specialist, subcontractor, technical reviewer or background delivery resource.
You receive The agreed review report, tested change or evaluated pilot, with evidence, open issues and handover for the partner's owner.
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Three independent areas

EAM, interfaces and AI can each stand on their own

EAM is one area of deep expertise. Interface engineering and applied AI/ML are independent practices. They become especially valuable together when operational workflows cross several systems and data sources.

HxGN EAM / Octave Attune EAM setups that need last-mile improvement
Reports no one fully trusts because SQL meaning is unclear
APIs, files or jobs that create correction work or mismatched records
Operational data that blocks reporting, analytics or AI pilots
A defined AI/ML use case that needs a focused pilot and representative evaluation data
Custom FlexSQL, JavaScript or screen logic that is undocumented
Office and document workflows that remain manual across existing systems
Partner projects that need EAM, interface or AI/ML delivery depth

EAM boutique: from requirement to tested change

EAM expertise that carries through to delivery

One specialist connects process clarification, EAM configuration and technical implementation. You receive an agreed work package with tests, documented changes and a handover your team or partner can use.

ERP & interface engineering

Infor COM, finance handovers and EDI

Practical support for Infor COM ERP, IGF/Varial and EDI, from screens and repository logic to SQL, reports and administration with IMC. A defined ERP or interface issue can be commissioned independently of EAM.

Not sure where to start?

Send one real example and the systems, data or documents involved. I will tell you whether the smallest useful next step is an audit, an interface sprint, a readiness assessment, an AI/ML pilot, partner support—or no project at all.